Ways to set up systems and processes to avoid mistakes with clients.How to prevent mistakes with other clients in the future.Creating a system to ensure that mistakes do not reoccur.How you can own up to what you did wrong and prevent it from happening again.What to do if you determine that you need to make an exit strategy.The action steps that you can take to compensate the client.Can you salvage the relationship and is it worth it.Why you need to try to salvage the situation.The value of owning up to your mistakes.What to do when you make a mistake with a freelance client.Here are some things we covered in this episode:
You will take away strategies to immediately implement to ensure that mistakes are avoided and when they do (because we are all human) how to course correct. I will give you the action steps that you need to take to salvage the relationship or part ways in a professional manner. You’ll learn the importance of an apology and how to communicate effectively with your client. Today I will share the four steps to dealing with mistakes, how to analyze what went wrong, and how to set up systems in your freelance business to ensure that it doesn’t happen again with the client or other clients that you work with.
What do you do when you make a mistake with a freelance client? It happens to us all, and the way that you deal with it is what is most important.
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